Questions?

Answers!

Returns/Exchanges

I do not accept returns or exchanges except in exceptional cases, so please take a good look at the pictures and descriptions of the parts before making your purchase. On the other hand, contact me if you have a problem, it will be my pleasure to help you!!

Loss of package/breakage

Please upon reception of your package, if there is a problem contact me immediately so that we can find a solution to the situation.

Unfortunately, I am not responsible for parcel breakage and loss, but we will find a solution if this happens.

Shipping cost

I ship internationnal, but the prices are not the same, they will be updated in your basket when you add your postal address.

Imperfections

My cup is not perfect, there are flaws in the design and it is not perfectly round, what should I do?

Each item is created by hand, so no cup will be perfect. Please it is important to look at the images before proceeding to payment.